The mediation contract is the agreement between you and us for the insurance mediation services that we provide to you in respect of your insurance requirements.

Once you have entered into the mediation contract with us, you are entitled to a "Cooling Off" period during which you may decide whether to proceed with the purchase of the mediation contract. The duration of this cancellation period is 14 days and commences from either:

  • The day of conclusion of the mediation contract; or
  • The day on which you receive the full contractual terms of the mediation contract; whichever is later

If you find that this policy does not meet your needs, we will require the following with 14 days:

  • A hand signed letter, stating you wish to ‘cancel’ the policy including;
  • The date and time you wish for the cancellation to take effect and;
  • Your Certificate of Motor Insurance

All of the above should be returned by post to:

Its4women.co.uk
66 Railway Road
Coleraine
Co. L/Derry
BT52 1PG

Please note: Cancellation will not take effect until we receive all the required documents to complete your cancellation request.

If you cancel your policy within the “14-day Cooling Off Period” We will apply a £25 administration charge in addition to any insurer charges (please see your policy booklet for details of the insurer’s charges).

The contract can be cancelled at any time by either party in writing by giving 10 days’ notice. If you wish to give notice of cancellation, we will require the following:

  • A hand signed letter, stating you wish to ‘cancel’ the policy including;
  • The date and time you wish for the cancellation to take effect and;
  • Your Certificate of Motor Insurance

All of the above should be returned by post to:

Its4women.co.uk
66 Railway Road
Coleraine
Co. L/Derry
BT52 1PG

Please note: Cancellation will not take effect until we receive all the required documents to complete your cancellation request. If we are required to cancel the contract, we shall write to you at the last known address we have for you on our records.

The cancellation charges applied after the “Cooling Off” period, inclusive of insurer and broker charges are as follows:-

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Period of Cover - Days on Cover Proportion of Annual Premium Retained Proportion of Annual Premium Refunded
30 25% 75%
60 30% 70%
90 40% 60%
120 50% 50%
150 60% 40%
180 70% 30%
210 80% 20%
240 90% 10%
241+ 100% 0%

If we are forced to cancel the policy due to non-payment or we have not received all of the information we have repeatedly requested from you, any cancellation return will be subject to a further £25 in addition to the above percentage charges to cover additional administration costs.

Full details of our Cancellation Charges are available in our Terms of Business.

Full details of our Cancellation Charges are available in our Terms of Business.

If you’re selling your car and buying another, you will need to transfer your insurance cover to the new vehicle by logging into your secure online account. The change will update immediately along with your new insurance documents. We will also email you within a few minutes to confirm the change and your documents will be enclosed. We will require your ‘Obsolete’ or Old Certificate returned to us.

Please note: when transferring your insurance, be wary of your dates and times – allow yourself enough time e.g. when picking up a new car – ensure cover doesn’t expire before reaching your destination and your new car is covered before driving on a public road. If you leave your insurance cover in place on your old car you may still be liable for any accidents or claims that occur.

If you are selling or scrapping your car and do not intend to insure another, you will have to cancel your insurance cover to ensure you are not liable for any accidents or claims that occur. When your car is scrapped, it may be sold and put back on the road, therefore there is still a risk of liability unless your cover has been cancelled. To cancel your policy, we will require the following:

  • A hand signed letter, stating you wish to ‘cancel’ the policy including;
  • The date and time you wish for the cancellation to take effect and;
  • Your Certificate of Motor Insurance

All of the above should be returned by post to:

Its4women.co.uk
66 Railway Road
Coleraine
Co. L/Derry
BT52 1PG

Please note: Cancellation will not take effect until we receive all the required documents to complete your cancellation request.